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Karen M
ARKADELPHIA, AR | 2010 Chevrolet EquinoxApril 14, 2021Workers are very nice and helpful. Bought my Equinox in 2010 and haven't had it serviced anywhere else. Always get right to me usually in 24 hrs. when I call...Response from SOUTHWEST CHEVROLET BUICK GMC
April 16, 2021Thank you for this nice survey. We appreciate your business. God Bless, Ken Palmer Southwest Chevrolet Buick GMCLeotis S
DELIGHT, AR | 1999 Chevrolet BlazerMarch 20, 2021Payed $127.00 for a diagnostic test on my vehicle and still didn’t find the problem, I got tired of spending money and time so I thought maybe a professional could find the problem,after buying the part I still have the same problemResponse from SOUTHWEST CHEVROLET BUICK GMC
March 20, 2021Sorry you are still having issues, however you did decline repairs; we did find bad readings from that sensor that the connector was full oil. That indeed was a have to repair issue ;if you did repair the leaking sensor and wire in a new connector you should check to see if the readings are correct now, you may have more issues with that or other issues as well. God Bless, Ken Palmer Southwest Chevrolet Buick GMCThomas A
ARKADELPHIA, AR | 2019 Buick EncoreMarch 15, 2021I did not have a car serviced. Please contact me.Response from SOUTHWEST CHEVROLET BUICK GMC
March 15, 2021I just tried calling you on the phone and will now try to contact you by email to see what happened. God Bless, Ken Palmer Southwest Chevrolet Buick GMCGrindyl O
CAMDEN, AR | 2016 GMC TerrainMarch 1, 2021Service was performed in a timely manner. It very good customer service.Response from SOUTHWEST CHEVROLET BUICK GMC
March 8, 2021We appreciate the nice survey and thank you for your business. God Bless, Ken Palmer Southwest Chevrolet Buick GMCTeryl D
CHIDESTER, AR | 2017 Chevrolet 1500 SilveradoFebruary 18, 2021As always great service and great people. Thank youResponse from SOUTHWEST CHEVROLET BUICK GMC
February 19, 2021Thank you for this great survey and for your business. Hope all went well with you over all this winter weather. God Bless, Ken Palmer Southwest Chevrolet Buick GMCChristel B
NORMAN, AR | 2020 Chevrolet SuburbanFebruary 15, 2021Ron does a wonderful job taking care of me. I appreciate him!Response from SOUTHWEST CHEVROLET BUICK GMC
February 8, 2021Thank you for the nice comments , we appreciate you and your business. God Bless, Ken Palmer Southwest Chevrolet Buick GMCAlan M
BISMARCK, AR | 2018 Chevrolet 1500 SilveradoFebruary 14, 2021Easy to make appointment with Chevy app. Everyone at dealership is professional and polite.Response from SOUTHWEST CHEVROLET BUICK GMC
February 19, 2021We appreciate your business and this survey. Hope all went well with you over all this winter weather. God Bless, Ken Palmer Southwest Chevrolet Buick GMCRicky F
OKOLONA, AR | 2019 GMC CanyonFebruary 4, 2021Looked for my problem but unable to find it but did tryResponse from SOUTHWEST CHEVROLET BUICK GMC
February 8, 2021Thank you for allowing us to try and find your issue. We appreciate your business. God Bless, Ken Palmer Southwest Chevrolet Buick GMCDavid S
MALVERN, AR | 2020 Chevrolet 2500HD SilveradoFebruary 1, 2021Friendly Staff, nice waiting room. Satisfied with service.Response from SOUTHWEST CHEVROLET BUICK GMC
February 8, 2021Thank you for your business and the nice comments on this survey. God Bless, Ken Palmer Southwest Buick GMCCarolyn F
ARKADELPHIA, AR | 2020 Chevrolet EquinoxFebruary 1, 2021I came in to have a tail light replaced. I noticed where it looks like they used a tool of some sort to maybe pop the light out that the paint has been been scratched under the light. Very disappointed. I was going to call and complain and try and have it fixed but I am afraid it will be worse than it is now. This is a 2020 vehicle that now has a small, but noticeable, scratch on it. Service personnel were friendly and helpful is the only reason you got 2 stars instead of 1.Response from SOUTHWEST CHEVROLET BUICK GMC
February 1, 2021I'm sorry to hear about this issue. I'm not sure what happened but we surely wish to fix this issue. I just tried calling you and got no answer and it did not allow me to leave a voice mail for it seemed connect and then disconnect and the call went away. I understand you are busy at work. We can bring you a loaner vehicle and pick up the Equinox and get this taken care of. Can you call us when you get time. Once again I apologize for this happening and for any inconvenience as well. Please let me know. God Bless, Ken Palmer Southwest Chevrolet Buick GMC